1. Q: Shall I get a sample before purchase ?
Yes,1 sample is free, just cover the basic shipping costs
2. Q: Shall I get a sample with my logo engraved?
Yes, please send us your logo Ai or cdr files and pay basic production costs, usually 1 type USD50
3. Q: How can I design my artwork ?
We could provide engraving printing size for you, your artwork should within that size. Or send present design to us, our designer could increase or reduce the size .
4. Q: Do you provide one-stop services ? Like label, box or bag and anything else?
Yes, we are able provide one-stop purchase experience, you just send products photo or detail requests to our sales person.
5. Q: What’s the leader time?
Stocks within 1 week, Production: usually 35 to 45 days after receive 40% deposit, if do silk printing, hot-stamping, time will add 10 to15 days.
6. Q: MOQ ?
No surface handling or logo printing, MOQ: 20pcs; Custom logo, MOQ: 3000pcs, Stocks products depends on real situation.
7. Q: What surface handing are available ?
Engraving, Printing, Hot-stamping, Labeling, UV coating and so on.
8. Q: Do you always got stocks ?
Stocks is only available for a short period, before purchase please contact sales person check stocks.
9. Q: Can I get remedy if I receive the products with broken or bad quality ?
Any broken or quality problems, please contact us within 15days after receive goods. Take photos or video send to the sales person email.
We promise all the products in right price, quality is good. If customer only consider cheaper price, we will kindly remind you the quality is not good, if customer still purchase, we won’t take responsibility